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Privacy Policy.

Your agent, your data. Here's exactly what we collect, what we don't, and why we never train on your information.

LAST UPDATED · 1 JANUARY 2026
01

Overview

You're the boss here. Your agent runs in its own private space, and your data belongs to you — we never sell it, never share it, and never train AI models on it.

This policy explains what information Clawn (operated by CV KEV Nusantara Teknologi) collects when you use our managed AI-agent platform, and the choices you have.

02

Information we collect

  • Account details — your name, email, and login method.
  • Billing data — handled by our payment processor; we store records of plans and credits, not full card numbers.
  • Workspace data — the instructions, messages, files, and connected-app tokens your agent needs to do its job.
  • Usage & logs — technical logs used to keep your agent healthy, secure, and online.
03

How we use information

We use your information only to run the service: to provision and operate your agent, process payments, provide support, keep the platform secure, and meet legal obligations. We don't use it for advertising.

04

Your workspace is isolated

Each agent runs in its own private runtime. Your data is never mixed with other customers', and your connected-app access is scoped to what you authorize. You can disconnect any app at any time.

05

We never train on your data

Your prompts, conversations, files, and outputs are never used to train Clawn's systems or any AI model. When your agent calls a model provider, that request is governed by the provider's terms — we recommend choosing providers that also offer no-training guarantees, and Clawn passes through any such settings you configure.

06

Third-party processors

We rely on a small set of trusted providers to operate Clawn — for example, Duitku for payments and the AI model and app providers you connect. They process data only as needed to deliver their part of the service, under their own privacy terms.

07

Security

Connections are encrypted in transit, secrets and tokens are stored encrypted, and access is restricted on a need-to-know basis. No system is perfectly secure, but we work hard to protect your workspace and notify you of any incident that affects you.

08

Data retention

We keep your data while your account is active. When you delete your workspace or close your account, we remove your data after a short grace period, except where we must retain limited records for legal, tax, or security reasons.

09

Your rights

You can access, export, correct, or delete your data, and withdraw app connections, at any time from your dashboard or by contacting us. We respond to verified requests within a reasonable time.

10

Cookies & changes

We use only essential cookies to keep you signed in and the product working. We may update this policy; material changes are posted here with a new "last updated" date.

11

Contact

Privacy questions or requests? Email [email protected] or call 0851 1306 6120. CV KEV Nusantara Teknologi, Gladagsari, Plantaran, Kec. Kaliwungu Selatan, Kab. Kendal, Provinsi Jawa Tengah.